(+971) 553304440 | (+971) 44216977 | info@dbluxurycars.com | Office No: 09, Cluster X3, Jumeirah Lake Towers, Dubai
Website owned and operated by DB LUXURY CAR DMCC
The sales representative is a publisher of services dedicated to tourism for consumers, marketed through the website https://dbluxurycars.com
The list and description of the services offered by the company can be consulted on the aforementioned site.
L111-1 consumption code
DB LUXURY CAR DMCC, JLT, CLUSTER X, SHOP 9, DUBAI, UAE. Phone: +971 55 330 4440
Article 1: object
These general conditions determine the rights and obligations of the parties within the framework of the online sale of services offered by the seller.
Article 2: General provisions
These general conditions of sale (GTC) apply to all sales of products or services made through the website of the company which is part of the contract between the consumer and the seller.
The seller reserves the right to modify these conditions at any time and according to the evolution of his company by publishing a new version on his website. The GTC then applicable are those in force on the date of payment, of the first payment in the event of multiple payment, of the order.
These T & Cs can be viewed on the company’s website www.dbluxurycars.com
The company also ensures that their acceptance is clear and unreserved from the time the consumer has chosen and agreed to book an activity on the site. By this fact, the customer ensures that they have read all of these general conditions of sale, and to accept them without restriction or reservation.
The customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The customer declares to be able to legally contract under UAE laws or validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the company constitutes proof of all transactions.
Article 3: Price
The prices of the services or products sold through the website are indicated in UAE Dirhams (AED) and precisely determined on the pages describing the services or products.
The company reserves the right to modify its prices at any time for the future.
Important note: Currency conversions
Reservations will be made in UAE Dirhams initially displayed for the activity concerned. The conversion rates are updated daily. You rely on the conversion rates provided at your own risk, and DB LUXURY CAR DMCC assumes no responsibility for any adverse consequences.
Revisions
Any modification of the reserved activity is subject to their availability, and may result in a change in price. It may incur costs if it occurs during the withdrawal period.
Article 4:
Conclusion of the contract online
The customer will have to follow a series of steps specific to each reservation on the site offered by the seller in order to be able to place his order. However, the steps described below are systematic: Choice of the product, verification of the order, indication of the essential customer data (last name, first name, email address, telephone number), payment for the products. The payment of your reservation initiated by you automatically indicates the acceptance of the general conditions of sale described.
The customer will then receive an email confirmation of payment for the reservation and its validation. For the purposes of successful completion of the order and in accordance with Article 1316-1 of the Civil Code, the consumer / customer undertakes to provide their true identification elements. The seller reserves the right to refuse the order, for example for any abnormal order, made in bad faith or for any legitimate reason.
Article 5: Products and services
The essential characteristics of the goods and services and their respective prices are made available to the buyer on the company’s website. The seller agrees to honor the customer’s order. This contractual information is presented in English. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of products and services as well as their prices is specified on the company’s website. The rights granted hereunder are granted only to the person signing the order, or the person holding the communicated email address.
The prices indicated on the website representing services or products of third parties or professional partners are for information and indicative purposes and exclude VAT set at 5%. These rates may be subject to an increase or decrease depending on the development of the tourist market and the evolution of our society. The bookings whose payment has lapsed cannot be impacted by a price increase, nor reimbursed in the event of a decrease. Also, in the event that a service is defective or does not correspond to the order made with the partners, this dispute will be considered under the authority of DB LUXURY CAR DMCC .
Article 6: Retention of title clause
The products and services remain the property of the company.
Article 7: payment
Payment is due immediately upon ordering. The customer can pay by bank card or cash. Cards issued outside the European Union must be international bank cards (Visa or MasterCard). Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network.
Once the payment has been initiated by the customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the customer authorizes the sellers to debit their card for the amount relating to the price indicated. The customer confirms that he is the holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event that it is impossible to debit the card, the sale is automatically terminated and the order canceled.
Article 8: Complaint
Links to other websites
Our site may include links to other websites or resources. Since we do not control such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, which we do not endorse and are not responsible for any content. , advertisement, product or other content on or available through such sites or resources. Furthermore, you acknowledge and agree that we are not responsible, directly or indirectly, for any damages or losses caused by or related to the use of or reliance on such content, property or services on or through such sites or resources. Finally, you acknowledge that such external sites generally have their own terms and privacy policies, over which we have no control and which will govern your rights and obligations with respect to the use of such websites.
Your contacts with third-party advertisers and sellers:
Your interactions with advertisers and third-party vendors that you find on our site or through our services, including your participation in promotions, purchase of goods or services, and any conditions, warranties or representations associated with those interactions do not concern you and these third parties. We make no representations or warranties of any goods or services that may be obtained from such third parties or from any third party websites that you may access. Further, you agree that we take no responsibility for any loss or damage of any kind incurred as a result of activities related to the use of or reliance on any content, well, service, information or other content available, or through such third parties, or on our site.
If necessary, the buyer can submit any complaint by contacting the company using the following contact details info@dbluxurycars.com
Article 9:
Ownership of our site and protection of our intellectual property rights
The content of our site is for the personal use of users of this site. Straight ahead, title and interest in the content of our site, including, but not limited to the appearance and appearance of the site, its data, information, databases, text, graphics, images, sounds, videos, photos , composition, logos, names, trademarks, service marks, trade names, URLs, computer codes and content provided by third parties (the “Content”) belong to us or to the entities that grant them to us, and are protected by copyright. copyright, database property rights, registered trademarks, patents, or other rights and laws relating to intellectual property.
You do not have the right: to use any Resource in any way other than in connection with your use of our Site, in accordance with these Terms; copy, modify, rent, sell, assign, distribute, perform, display, license or decompile any Resource, or create derivative works based on the Site or any other Resource (including but not limited to limit, any software) available through the Site, unless expressly authorized by us; to establish links to our Site without our prior authorization; or use our trademarks, logos or any other artwork owned by us to link to this Site, or copy the Resources, without prior written permission.
You have the right to print a copy of and download extracts from any page on this site for your personal use only, provided you comply with all proprietary and copyright notices. Any other use of the contents of this site is prohibited, unless you receive our prior written permission. Except as expressly provided in these terms, nothing contained here or on this Site shall be construed as conferring, expressly, by implication, by exclusion or otherwise, any license or right with respect to our content or the third party content. Any rights not formally granted herein are reserved.
You agree not to use our site to:
impersonate another person or entity, or make statements on behalf of a person or entity that you do not represent; post any advertisements, promotional content, spam, chain letters, pyramid schemes, or any other form of unauthorized solicitation, except in areas expressly defined by us for this purpose; use any robot, data recovery tool, or other automatic device or manual process intended to monitor or copy information or content from the Site without our prior written permission; systematically retrieve data or any other content from the Site, or compile, directly or indirectly, a collection, compilation, database or directory without prior written permission from us; attempt, without authorization, to access or interfere with any part or component of the Site, or any software used in connection with our Site; take any action imposing an unreasonable or disproportionately large load on the infrastructure of the Site; disseminate or transmit any content that infringes or violates the copyrights, trademarks, trade secrets, patents or any other proprietary right of a third party; disseminate or transmit any worm, virus or other malicious, disruptive or destructive file, code or program; break any law (local, state, national or international), intentionally or not; forge headers or manipulate any other identifying element in order to disguise the origin of a publication; collect or store personal data about other users, including usernames, email addresses, or other personal information about members; participate in any activity that would violate the privacy of others, including but not limited to, collecting and distributing information about Internet users without their permission, except where permitted by applicable law; disrupt, damage, make less effective or interfere with the effectiveness or proper functioning of the Site or any part of the Site in any way.
If we believe that a person has violated this provision, any other provision of these Terms, or the law in any way, we reserve the right to investigate such activity and / or possible breaches and inform the competent authorities and / or initiate legal proceedings against this person. We also reserve the right, without notice and at our sole discretion, to terminate your account and / or block your use of the site. We will not assume any r liability to you or any third party if we terminate your or their access to the site.
Article 11: Force majeure
The performance of the seller’s obligations at the end of these presents is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.
Article 12: Protection of personal data
In accordance with the Data Protection Act of January 6, 1978, you have the rights to query, access, modify, oppose and rectify your personal data. By adhering to these general conditions of sale, you consent to our collecting and using this data for the performance of this contract. By entering your email address on our site, you will receive emails containing information and promotional offers concerning products published by the Company and its partners.
Article 13: applicable law
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to UAE law.
Article 14: Modification of our services
We reserve the right, at any time and from time to time, to modify, suspend, interrupt or terminate your use of our site and / or our services (in whole or in part), with or without notice. You agree that we will not assume any liability to you or to any third party for any modification, suspension, interruption or termination of use of our services.
Article 15: Disclaimer regarding information and guarantees
BY USING OUR SITE AND / OR OUR SERVICES, YOU UNDERSTAND AND ACCEPT THE FACT THAT, TO THE EXTENT PERMITTED BY LAW:
YOUR USE OF OUR SITE AND / OR OUR SERVICES IS AT YOUR OWN RISK;
ALTHOUGH WE TAKE ALL REASONABLE PRECAUTIONS IN THE CREATION, SELECTION AND COLLECTION OF RESOURCES ON OUR SITE AND AS PART OF OUR SERVICES, OUR SITE AND / OR OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” , AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT;
WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT OUR SITE AND / OR OUR SERVICES WILL MEET YOUR REQUIREMENTS, THAT OUR SITE AND / OR OUR SERVICES WILL BE PROVIDED IN AN UNINTERRUPTED, SECURE, CURRENT OR ERROR-FREE MANNER, THAT THE RESULTS MAY BE OBTAINED BY USE OF OUR SITE AND / OR OUR SERVICES WILL BE ACCURATE, TIMELY, USEFUL OR RELIABLE, OR AS QUALITY OF ANY PRODUCT, SERVICE, PUBLICATION, INFORMATION OR OTHER RESOURCE OBTAINED BY YOU THROUGH OUR SITE AND / OR OUR SERVICES WILL MEET YOUR REQUIREMENTS
Article 16: Compensation
You agree to indemnify and hold us harmless for any costs, damages, disputes, demands, claims, losses or liability, and our affiliates, their directors, members, directors, employees and agents immediately upon request, including but not limited to, reasonable attorney and court fees resulting from or in any way related to your use of or reliance on our Services, connection to our Site , your violation of these Terms, or your violation of any third party right.
Article 17: Limitation of actions against us
You agree that any claim or cause of action arising out of your use of our site or these terms must be brought no later than one year after such claim or cause of action, or it will be forever barred. ,notwithstanding any legal limit or any other law indicating the contrary. During this period, any failure on our part to enforce or apply any provision of these Terms, or any related rights, will not constitute a waiver of such rights or provision.
If any provision of these conditions is declared to be contrary to the law, it should be interpreted in such a way as to best reflect the intentions of the parties, and the other provisions will remain in full force and effect.
If you have any questions, send us an email at: info@dbluxurycars.com
Last updated: February 28, 2020
1. The vehicle is delivered to the renter in good overall condition and without any apparent defects, any complaints as to the vehicle’s condition must be made to db luxury cars immediately on delivery. The renter agree to return the vehicle with all the documents & accessories and in the same condition to db luxury cars as the time of delivery and on the date designated on the vehicle rental agreement. DB luxury cars reserves the right to repossess the vehicle at any time upon demand at renters expense if the vehicle is used in violation of the rental agreement.
2. The renter will not use the vehicle for off road driving, motor spots, rallying, towing or any activities that may damage the vehicle that renter is responsible for any damage to the vehicle due to any misuse.
3. All rental vehicles should be returned in the same condition the hirer rented in, if the car return not clean AED 50 to 500 AED will be charged.
4. The renter must return the vehicle with same amount of fuel as recorded in the vehicle checkout report when the vehicle was first taken out, there is no credit or refund given for the extra fuel in the tank at the end of rental.
5. The minimum age to rent or drive a DB Luxury cars vehicle in the United Arab Emirates is 25years of age.
6. The renter or additional authorized drivers must present at time of rental, a driver’s license issued by an acceptable government authority that has been held for at least one year
7. That the car will be delivered with in an hour after confirming the booking by the office representatives…
Cancellation policy
In the event of cancellation more than 72 hours before the date of the booking: 100% refund.
In case of cancellation between 72 hours and 24 hours before the booking: reimbursement of up to 50%, In the event of cancellation 24 hours or less before the activity: no refund.
The full amount will be charged in the event of a no-show and the booking is not honored. No refund is possible a posteriori.
Reprogramming policy
Only one free reprogramming is offered. It must be communicated 48 hours maximum before the chosen date of the booking.
In the absence of a reprogramming request 48 hours in advance, it will be refused and no refund will be made.
For any assistance